Refund policy
Alsa Return & Refund Policy
All sales are final due to the nature of our specialty paint products.
We do not accept returns for:
- Opened or used items
- Change of mind
- Improper application
Damaged or Defective Items
If your order arrives damaged or defective, contact us within 48 hours of delivery with:
- Photos of the product and packaging
- Your order number
We will review and may offer a replacement at no cost.
Refunds
Refunds are only issued if an item is confirmed defective and a replacement is not available.
Order Cancellations
Orders can only be canceled before shipment.
Important
Proper application is required. Issues caused by incorrect use do not qualify for refunds.
Contact
info@alsacorp.com or ike@alsacorp.com